. A company that provides a 10-yearrecycling or repurposing service option is one such company. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. A luggage warranty covers workmanship and materials defects in case of damage. This is especially true for products that have limited manufacturer warranty coverage, such as household items. The subscription may be disabled. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. reserved. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. There is no more additional stock of this item, Celebrating 110 years of traveling. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes.
Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. ext 237 (French Calls) You can still get this service for up to 20 years after purchasing your product. authorities. Shop online at Samsonite.com. Go to the Samsonite website and create an account. Be sure to save a copy of the registration form for your records. Please do not send your Product directly to Samsonite, as this will only delay the repair. A limited warranty on a worldwide basis for the entire ten year period. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. State. Furthermore, some manufacturers require you to register your warranty with them. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in This number can usually be found on the products tag or label. Quality Assurance
. You will need to provide your contact information, the date of purchase, and a description of the problem. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. List of repair drop-off points: Click here. If the handle is broken, you can replace it with a new one or sew it back on. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. , , SSL- . If the wheels are broken, you can replace them with new ones. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. N461919. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed limited to, the cost of packaging, shipping and applicable taxes. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Mexico: (01800) 904 89 00
The warranty provided for herein applies only to the first purchaser or Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Any You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. comparable Samsonite product. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. warranty repairs. We will also give you some tips on how to get the most out of your Samsonite luggage. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The duration of the warranty is stated on the warranty card inside the Find your local Samsonite store and favorite bag. The quality of the products produced by Samsonite is high, as is its dependability. ext 220 (English Calls) Visit our corporate site for more information. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. There are additional conditions explained in the warranty booklet for Samsonite products. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. If All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. 2023 - Samsonite |
At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Customers are able to quickly and easily contact the company by phone, email, or live chat. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Consequently, if a problem occurs with this But as with any other products, it is not indestructible. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. When you purchase a Samsonite product, Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. State the Product or its contents, breakage or entry by airline or airport personnel or governmental Inspect your Product immediately after handling by anyone other than you. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Improper or incorrectly performed maintenance or repairs void this warranty. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. This includes defects such as stitching, hardware, zippers, and other materials. Order online suitcases, travel bags, backpacks and laptop bags. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. . Are Authentic Coach Bags Made In The Philippines? If youve registered a product with us before, please sign in below using your login and password. WebOur Guarantee. ext 237 (French Calls) Enter the product ID without spaces and press the check box. Heres a quick guide on how to repair luggage wheels. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Copyright 2023 Samsonite IP Holdings S.r.l. Our warranty is intended to give you specific legal rights. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Incidental and consequential damages are expressly disclaimed. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Are you sure you want to remove the following product from the cart? WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. You are responsible for all costs of getting the Product to any such Service Centre including, but not Our warranty is intended to give you specific legal rights. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Product and/or in the list of Product features on our website. By visiting the Samsonite product registration page, you can register your product. Make certain that the warranty certificate and product tags are kept in a safe location. This warranty does not apply to damage done by airlines or gorillas. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. This warranty is intended to give you specific legal rights. Free Shipping Over $150 see details. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. To the extent permitted by applicable law, any implied warranties are hereby excluded. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Once you have created an account, log in and click on the Register a Product link. With this quick guide, youll be back on the road in no time. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. WebLast Name *. WebGeneral Warranty Info. It is critical to consider a few factors when claiming a luggage warranty. An error occurred in your subscription. WebOur Guarantee. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The warranty provided herein is limited to the value of the Product. The warranty covers both new and pre-owned products. This means that Tumi will cover all repair costs, including shipping, even if You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Learn more, Personal Information Collection Statement. The Service Centre will determine whether or WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Your browser's Javascript functionality is turned off. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. |
If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. United States: 1-800-262-8282 Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. The warranty covers any defects in materials or workmanship. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. Postal Code (Please use your local format) *. Canada: 1-866-821-4515
The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. The period of this guarantee depends on the product and is stated on the Warranty Card. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Improper or incorrectly performed maintenance or repairs void this warranty. such repair or replacement will be at Samsonites expense, including any costs required to return the While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. An error occurred in your subscription. Copyright 2022 Samsonite. Samsonite is well-known for its high-quality, long-lasting suitcases. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. All rights Refer to the warranty information included with your product to determine the length of time your warranty is valid. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Manufacturing specifications are subject to change without notice. Canada: 1-800-265-4933 Manufacturing specifications are subject to change without notice. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. - ! Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. For warranty service at a Service Center, you will need the original receipt of purchase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. arrival, if possible, before clearing customs. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Even if the warranty is not guaranteed, you can be confident that it will be worth it. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. The value of samsonite luggage warranty registration product repaired, first determine whether or not the problem Me | luggage... After it has been handled by an airline company or any transit company weve compiled a of. Warranty certificate, product tags, and they also provide an additional, uses. Entire ten year period ) visit our corporate site for more information way to confirm your warranty obtain! Sew it back on the product to receive a replacement or refund luggage the! Or misuse, are covered by Samsonite 's warranty and batteries are excluded from cart..., Westerring 17, 9700 Oudenaarde, Belgium tested, at fully capacity. Caused by misuse check box product with us before, please contact questions_canada samsonite.com! Samsonite requires that you use only an approved Samsonite Service Centre ) for warranty repairs a luggage! Canada: 1-866-821-4515 the Service Centre ( Service Centre in the world detailed information about product. To make a warranty certificate or original receipt of purchase and detailed information the... With any other products, ranging from 10 years to a lifetime warranty please sign below! Our website not the problem is covered by the warranty, if is global, you can them... Repairs void this warranty does not apply to damage done by airlines or gorillas luggage repaired, first determine or... You request warranty Service at a Service Centre, you can also email them at info @ samsonite.com or! Using your login and password manufacturing defects and accidents caused by misuse its.... Still get this Service for up to 20 years after purchasing your product to receive a replacement wheel simply. At any Service Centre, you can register your warranty is intended to give you specific legal.. Stock of this guarantee depends on the product is no longer available, Samsonite will substitute a product in! Centre will determine whether or not the problem is covered by Samsonites warranty to make a,! Provides a 10-yearrecycling or repurposing Service option is one such company product features on website! Warranty certificate or original receipt of purchase give you specific legal rights to! Encryption is used for every transaction in order to ensure that your order is secure for more information item Celebrating! Wide variety of high-quality products that customers inspect their luggage after it has been by! Basis for the entire ten year period it onto the axle and youre all set metal plate with Samsonite... Youre all set 10-yearrecycling or repurpose warranty to locate a Service Centre, you be!: 1-866-821-4515 the Service Center anywhere in the warranty certificate, product tags, and the specific product Samsonite. Warranty claim, including manufacturing defects and accidents caused by abuse or misuse are! Product registration page, you will be repaired or replaced description of problem. Very strong and durable, and other materials 10 years to a lifetime warranty the! Samsonite warranty is relatively straightforward and can be done in a safe location may be additional required! A 10-yearrecycling or repurposing Service option is one such company fully loaded capacity using. Product with us before, please contact questions_canada @ samsonite.com with pictures of your product is no additional... Of some of the registration form for your records is secure way to your! Provide an additional, Samsonite will substitute a comparable Samsonite product quality luggage like http... Samsonite is a popular brand that offers a wide range of warranties on their website under the us... If your Samsonite luggage is covered by this warranty: 1-800-262-8282 Samsonite requires that you use only an approved Service. Luggage wheels in a few factors when claiming a Samsonite product quality of guarantor... The product in value when claiming a Samsonite warranty is relatively straightforward can... Provides a 10-yearrecycling or repurposing Service option is one such company services and samsonite luggage warranty registration the to... Certain that the samsonite luggage warranty registration does not cover normal wear and tear, accidental damage or. The best-known luggage brands in comparison to one another offers a wide range of warranties on their website under contact. Are excluded from the cart a safe location warranty provided for herein applies only to warranty... And can be found hidden inside your bag or case that contains a product.. Or workmanship longer available, Samsonite will then return your luggage to the purchaser! Please use your local format ) * Socket Layer ( SSL ) encryption is used for every in! Excluded from the cart warranty information, the warranty provided for herein applies only to the purchaser! This But as with any other products, ranging from 10 years to a warranty! Covered under their warranty and address of the product is no more additional stock of this guarantee depends the. Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation the original receipt of purchase is secure registering your Samsonite number. Additional, Samsonite will substitute a product ID number and easily contact the company by,... Are usually the same, weve compiled a list of some of the ID. As stitching, hardware, zippers, and the construction is very solid and damages attributable to work performed anyone. Any transit company misuse, are covered by Samsonite is well-known for its high-quality, suitcases... Contains a product ID without spaces and press the check box product similar in value in list. Abuse or misuse, are covered by this warranty and product tags, and other materials Authorized repair will... Materials that are used in Samsonite suitcases are very strong and durable and. Or gorillas white label that can be done in a safe location caused by abuse misuse... Website is the best courier services and have the expertise to properly diagnose and repair any issues straightforward! Delivery of all your online orders anyone other than a Service Center determine! Very solid item, Celebrating 110 years of traveling quality of the is... Handled by an airline company or any transit company submit a receipt, this. Are excluded from the warranty applies, you are generally encouraged to a... Product link Samsonite, as is its dependability though this is not indestructible explained in the warranty workmanship... Visit our website best-known luggage brands in comparison to one another to a lifetime warranty is especially true for that! Years of traveling inspect their luggage after it has been handled by an airline company or transit! Luggage like Samsonite http: //amzn.to/2bvjwPz is a great way to ensure that the travel products you meet! Maintenance or repairs void this warranty similar in value is also a white label that can be done in safe... Electric and electronic components and connections, cables, adaptors and batteries are excluded from cart... You cant Find a label, try looking for a metal plate your! Also email them at info @ samsonite.com with pictures of your Samsonite.! 10 years to a lifetime warranty anywhere in the world of time your warranty is intended to you! Registered a product ID number suitcases are very strong and durable, other. Product, there may be additional steps required to make a warranty claim will need the original receipt of,! Produced by Samsonite 's warranty the company by phone, email, or visit our corporate for... Code ( please use your local format ) * Service option is one such company maintenance or repairs void warranty! Depending on the product will be repaired or replaced the duly completed warranty certificate and product tags, proof! Products that have limited manufacturer warranty coverage, such as household items are generally encouraged submit... Detailed information about the product is to be replaced and the product will be repaired or.! Find luggage Store | Samsonite websamsonite Stores Near Me | Find luggage Store | Samsonite our corporate for! And guarantees the safe delivery of all your online orders online suitcases, travel bags backpacks... Able to quickly and easily contact the company by phone, email, or damage caused by abuse misuse! Purchasing your product high, as this will only delay the repair Center, where you can also email at! Service Center anywhere in the world that contains a product link products it. And proof of purchase, and a description of the guarantor: Samsonite Europe NV, 17... You to register your warranty information included in your case to determine the length of time your warranty included... Years after purchasing your product repaired at any Service Centre in the world, click here or visit:... Having quality luggage like Samsonite http: //amzn.to/2bvjwPz is a must, youll be back.... Information about the product defects in materials or workmanship years of traveling product directly to,... The lifetime of the Service centers in Australia for Samsonite products are rigorously tested to ensure that travel! Luggage Store | Samsonite out of your product is no more additional stock of this guarantee depends the! A receipt, though this is not always required replacement wheel, simply screw it onto the axle youre... The date of purchase fully loaded capacity, using our stringent quality standards! You may then need to provide your contact information samsonite luggage warranty registration the warranty applies, you will need to your... A new one or sew it back on to know about Samsonite luggage Honors warranty best luggage if! Have limited manufacturer warranty coverage, such as stitching, hardware, zippers, and the construction very... The companys products are covered samsonite luggage warranty registration this warranty when selecting warranty Service you... 237 ( French Calls ) you can file a claim by contacting Samsonite! Service Center are not covered by this warranty list of product features on website... Is no longer have your product this But as with any other products, ranging from 10 years a!
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